Contact form privacy information

Draft: Complete the company’s legal name, address, contact channel, legal bases and service provider details before publication.

What is recorded?

The name, email, message and optional company/country details you provide are recorded with the enquiry topic, language, date and source page. IP addresses are retained for a limited period for security and spam prevention. Approximate country information may be recorded if supplied by trusted infrastructure; it is not a precise location.

How is it used?

Information is used to assess, answer and follow up your enquiry. Only authorised users can access the admin panel. Email notifications contain a panel link rather than the message content. This system does not automatically subscribe you to marketing or collect visitor cookies.

Retention and backups

The initial configuration retains IP addresses for 7 days, enquiries for 365 days and spam records for 30 days. Raw IP addresses are excluded from backups. Local backups rotate over 14 days; deleted enquiries may remain in backups until that rotation completes. These periods must be confirmed against the company’s actual requirements before publication. Hosting and email services participate in processing.